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Flo Fitness

48 Somers Road, Malvern, WR14 1JB

United Kingdom

info@yourflofitness.co.uk

07875938725

Terms & Conditions

 

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that FloFitness may alter the information on its web site from time to time. FloFitness shall have no liability arising from the use by any party of the information on this web site. FloFitness does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. FloFitness exclude all liability for contamination or damage caused by any virus or electronic transmission. 

 

  • All services purchased from FloFitness must be preceded by the applicant acknowledging, by way of completing a PAR-q form, that he/she has no physical limitations preventing him/her from participation.

 

  • All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change from time to time.

 

  • Furthermore, all applicants release FloFitness, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property.

 

By way of purchasing your class pass/membership you

 

  • Confirm you have no physical limitations preventing you from participation. Consent to exercise under your own risk. 

 

  • Agree that any injury incurred before, during or after class is not the responsibility of FloFitness or any of their team members.

 

  • Confirm that you have approval from your doctor to exercise. 

 

  • Understand that all applicants under the age of 18 years must have consent, in written form, from a parent or guardian. 

 

  • Agree to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change from time to time. 

 

  • If purchasing packages that require payments to be made in instalments, the applicant agrees to approve such instalments be made by credit card on the dates as predetermined in the services contract.

 

  • Understand that a 5 class pass expires 3 months after the purchase date (6 months for postnatal classes). A 10 class pass expires 6 months after the purchase date (8 months for postnatal classes).

 

 

Privacy & Security Policy

 

Commitment to Data Security

 

  • Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

 

  • All emails and newsletters from our sites allow you to opt out of further mailings.

 

  • FloFitness will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization.

 

  • By purchasing your class pass or membership to FloFitness you are consenting that any images taken in or around the yoga studio can be used for marketing purposes, unless you have stated otherwise. 

 

Return / Refund Policy

 

Classes

 

  • Payment for all classes must be received 7 days prior to the scheduled class date to secure your place.

 

  • If you cancel your space in class before 4 hours from class start time you will not incur a cancellation charge. 

 

  • If you cancel your space within 4 hours of the class start time, is considered a 'late cancel'. Late cancels with less than 4 hours notification are forfeited and you will be charged the full amount. This is to ensure that students who are on the waiting list have a chance to get to class and to prevent block booking without attendance. If you have put yourself on the waiting list, it is your responsibility to check if you are added into class. 

 

  • If you arrive after the class start time please do not come into the studio. Lateness results in the late cancel charge as stated above. 

 

  • Block booking is prohibited  - you will only be able to book up to 4 weeks in advance to ensure new students are able to attend class. 

 

  • FloFitness teachers may cover each other's classes. No refunds will be given due to change of instructor.

 

  • FloFitness reserves the right to cancel classes at any time. You will always be given notice as early as possible if a cancellation occurs. No refunds will be offered for class cancellation. Depending on the duration of studio closure, a discounted monthly rate may be offered. 

 

Workshops

 

  • Workshops are non-refundable and payment cannot be exchanged for other classes. 

 

  • Tickets are discounted according to valid membership at time of booking. 

 

Private Training

 

  • If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, it MAY be possible to make the session up at a later date or with a different trainer. However, this cannot be guaranteed.

 

  • Any sessions missed with less than 12 hours notification are forfeited and you will be charged the full amount.

 

  • Additionally, reserved time slots may be lost if payment is not made in a timely manner.

 

Pregnancy

 

  • If you think you may be pregnant it is important that you let your teacher know. It is not recommended to practice yoga before 14 weeks. We are able to freeze your account during pregnancy but we do not offer refunds for the remainder of the month. We discourage and do not take responsibility for those who are pregnant and choose to attend non-pregnancy yoga classes. Only pregnancy yoga classes offer the time and attention required to ensure you are safe.

 

  • The 'late cancel' charge also applies to Pregnancy Yoga classes.